Effective Date: January 1, 2022
Last Updated: November 1, 2024

At OpsFrame, we take your privacy seriously. We understand that your personal data is valuable, and we are committed to safeguarding it. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our services. It also explains your rights regarding your personal data under the US, UK, Canada, and Pakistan laws.

OpsFrame was founded in 2022, and we are proud to offer our comprehensive suite of services to clients around the world, with a particular focus on supporting startups in their early stages. We provide services ranging from company registration, business development, branding, and marketing, to SEO, social media optimization, and more.

1. Information We Collect

To deliver our services efficiently, we collect different types of information:

a. Personal Information

When you interact with us, we may collect personal data such as:

• Basic contact details (name, email, phone number).
• Business information (company name, registration details).
• Payment details (billing address, payment method, and transaction history).

b. Service-Related Information

We gather information necessary to fulfill your service needs, such as:

• Marketing data (e.g., social media activity, campaigns).
• Client success metrics (feedback, performance tracking, engagement data).
• Business analytics (website traffic, performance indicators, etc.).

c. Non-Personal Data

We also collect general, non-personal data, including:

• Technical information (device type, IP address, browser details).
• Cookies (used to improve website functionality and user experience).

2. How We Use Your Information

We use the information we collect to improve and deliver our services:

• Providing Services: We use your information to offer company registration, business development, branding, marketing, and SEO services.
• Enhancing Client Success: By tracking performance, we optimize strategies tailored to your business goals.
• Communication: We send updates about our services, newsletters, and promotional material (with your consent).
• Improving Services: We analyze your data to improve our offerings and streamline our processes.

3. E-Contracts and Physical Contracts

We value your convenience and flexibility. Therefore, we offer both e-contracts and physical contracts. When you engage with us, you consent to entering into agreements electronically or physically. E-contracts, which are legally binding and enforceable, can be completed via email or digital forms on our website. If you prefer a physical contract, we are happy to arrange that for you upon request.

4. Sharing Your Information

We understand the importance of keeping your data secure and will never share it indiscriminately. However, in order to provide our services effectively, we may share your information with:

• Third-Party Service Providers: We work with trusted service providers who help with hosting, payment processing, and other technical services.
• Legal Authorities: If required by law, we may disclose your information to comply with legal obligations.
• Business Partners: If we collaborate on joint projects, your data may be shared with our partners, always with your consent and in accordance with privacy laws.

5. Cookies and Tracking Technologies

To provide a better user experience and improve the functionality of our website, we use cookies and other tracking technologies. These tools help us:

• Personalize Content: Tailor the website experience and marketing materials to your preferences.
• Track Performance: Analyze how users engage with our site to enhance usability and service delivery.
• Manage Advertisements: Measure the effectiveness of our digital marketing campaigns.

You can manage your cookie preferences via your browser settings.

6. Data Security

We implement industry-standard security measures to protect your personal data. However, no online service is completely secure, and we encourage you to take precautions as well. We are committed to safeguarding your data to the best of our ability, but we cannot guarantee absolute security.

7. Your Rights

You have several rights regarding your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: If your data is inaccurate or incomplete, you can request that we update it.
• Deletion: You may request that we delete your data, subject to legal obligations.
• Opt-Out: You have the right to withdraw consent for marketing communications at any time.
• Portability: You may request your data in a machine-readable format for transfer to another service.

To exercise any of these rights, please contact us using the details below.

8. International Data Transfers

Since we operate globally, your data may be transferred to, and processed in, jurisdictions outside your country of residence, including the US, UK, Canada, and Pakistan. We ensure that any transfer of personal data complies with data protection laws and that appropriate safeguards are in place.

9. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we discover that a child under 13 has provided us with personal data, we will promptly delete such information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your rights, please contact us at:

• Email: support@opsframes.com
• Phone: +44 7448 641063
• Contact Form: Contact Us

This Privacy Policy is designed to comply with data protection regulations, such as GDPR (UK), CCPA (US), PIPEDA (Canada), and other global laws. By using our services, you consent to the collection and use of your information as outlined in this policy.